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Total Quality Management in Mental Health and Mental Retardation

Sluyter, Gary V. ed. 2000 Contemporary Issues in Administration, V.1, No.1, American Association on Mental Retardation,64p.

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■Sluyter, Gary V. ed. 2000 Total Quality Management in Mental Health and Mental Retardation,Contemporary Issues in Administration, V.1, No.1, American Association on Mental Retardation,64p. ISBN-10:0940898675 ISBN-13:978-0940898677   [amazon]

■内容

■目次

1. Total Quality Management in Mental Health and Mental Retardation: A Brief Overview
2. The Quality Journey in a Multiservice Agency
3. A Convergence Paradigm - Strategic Planning and TQN Deployment in Nonprofit Management
4. The Enigma of Client Injuries: Some Remedies and Recommendations
5. Addressing Consumer Expectations in Texas: Integrating TQM Into Mental Retardation Programs
6. Involving Consumers in the Review of Organizational Performance: Lessons Learned
7. Performance Improvement in Human Services: A National Survey

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*作成:岩ア 弘泰
UP:20171217 REV:
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